Our team


Stephanie Cotterell RGN, RM, PgDip, MEWI
Managing Director

Stephanie is a Registered Nurse and Midwife with 32 years’ experience in hospital and community health care. She has specialist expertise in community care packages including complex care packages and extensive experience as an expert witness. Stephanie is the Nominated Individual for First Person Complex Care and is responsible for overseeing the appropriate management of regulated activities.

Andy Cotterell MBA, MIIA, ACIS
Financial Director

Andy has a professional background in Risk Management and Internal Audit and as a qualified Auditor and Company Secretary, having 36 years’ experience of providing financial, risk management, corporate governance and company secretarial skills to large multi-million pound organisations.

Charlotte Barber BSc (hons) (SCPHN), RNLD, RMA
Level 5 Registered Manager

Charlotte is a Registered Learning Disability Nurse and a Specialist Community Public Health Nurse (Parts 2 and 3 of the NMC Register).  She has extensive leadership and management experience within social care.  She is the Registered Manager and is  responsible for the day to day management and ongoing development of First Person Complex Care.  Charlotte is passionate about high quality, person-centred approaches to care and is the lead individual for quality assurance, compliance and safeguarding matters.


Stephanie Cotterell RGN, RM, PgDip, MEWI
Based in Staffordshire

Prepares reports on:

  • Care and case management needs (adults)
  • Care and case management needs (children)
  • Loss of service


Joanne Brown RN Child
Based in West Midlands

Prepares reports on:

  • Care and case management needs (children and young adults)
  • Loss of service

Please contact Rachel Hamilton for Expert availability or for details of any Associate Experts or any new team members.


First Person has a dedicated clinical and administrative support team based in Staffordshire who ensure the smooth running of our consultancy and care services.


Mandy Nevin RGN RM Nurse Advisor

Mandy has a diverse background and extensive experience of nursing and midwifery practice in a variety of hospital and community settings spanning more than 30 years. She is responsible for policy development and is actively involved with training and recruitment of nursing and care staff for First Person Complex Care.

Joanne Brown RN Child Nurse Advisor

In addition to carrying an expert and case management case load Joanne is actively involved with clinical policy development and with training and recruitment of nursing and care staff for First Person Complex Care.


Rachel  Office Manager and PA to the Directors

Brandon Medico-legal Secretary and PA to the Registered Manager

Joe Accounts Assistant

First Person Resources